erasmus mundus isurance spacer english / deutsch   
Illustrationen
Willkommen
logo erasmus mundus isurance
Verziehrung

Spacer

 

What to do in the event of a claim

ERASMUS MUNDUS INSURANCE

Please find below the regulations and emergency numbers for scholarship holders covered by DR-WALTER’s ERASMUS MUNDUS INSURANCE. Family members and individuals with additional personal insurance please read the notes at the bottom of this page.

 

How to act in case of emergency

In case of medical emergencies in the USA or in Canada please always contact:

24-hour emergency number USA and Canada:
+1-954-308-3923

In case of medical emergencies and in-patient treatment in other countries and other emergencies worldwide please always contact:

24-hour emergency number worldwide, without USA and Canada:
+49 (0) 89 55 987 -641

Please keep your insurance confirmation or policy number ready or refer to the
DR-WALTER – Erasmus Mundus Insurance.

 

How to act in case of illness

While traveling abroad you are covered by a travel health insurance. Please bear in mind that cover is granted for the acute treatment of an illness occurring for the first time.

Important note: In case of extensive and long-term medical treatment, please always contact us in order to determine cost coverage! This especially applies to radiology such as MRIs and physiotherapy after an accident.

For all medical treatments in the USA or in Canada, please turn to:
+1-855-488-5523 (toll-free) or
+1-954-308-3923 (local call)

The staff of our partner GMMI will help you to choose the right doctor or hospital, will explain all the billing details and can take care of direct billing with doctors and hospitals.

For all medical treatments in other countries, please turn to:

DR-WALTER GmbH, Abteilung Leistung (Claims Department), Eisenerzstrasse 34, 53819 Neunkirchen-Seelscheid, E-mail: leistung@dr-walter.com, Telephone: +49 (0) 2247 9194 -31.

Please present your insurance confirmation and the benefits overview of this insurance to the doctor so that the service provider can be informed about the scope of insurance coverage. Many doctors and hospitals accept our insurance and handle claims directly with us. If a doctor or hospital insists you to pay the bill on the spot, please send the original invoice along with the completed claim form to the corresponding address indicated above.


Accident and Liability Insurance

Please report claims regarding accident and liability insurance immediately. In such cases, please hand in a detailed description of how the event occurred as well as receipts showing costs incurred.

Claims regarding accident and liability insurance are to be reported to
DR-WALTER GmbH,
Eisenerzstraße 34,
53819 Neunkirchen-Seelscheid, Germany,
Phone: +49 (0) 22 47 91 94 -31

 

PROTRIP-WORLD

Family members and persons with additional personal insurance covered by PROTRIP-WORLD, please click on the link below for all information necessary in the event of a claim. What to do in the event of a claim for persons covered by PROTRIP-WORLD

 

to top